Terms & Conditions
At Global Branding Solution, we’re dedicated to transforming your business digitally through our website design services. You can trust that we’ll provide flexibility and personal attention throughout the entire process. Below are our terms and conditions to help guide and maintain a successful working relationship.
Acceptance of Terms
By using Global Branding Solution services, you agree to comply with our terms and conditions and consent to our privacy policy. If you do not agree with these terms, we ask that you refrain from using our services and exit the website. You also agree to use the website lawfully, ensuring its performance and security remain intact, without compromising any aspect of its functionality or attempting to access restricted areas.
You’re responsible for any claims, costs, or legal fees that may arise from misuse of the website.
Revision Policy
We offer unlimited revisions based on the package you choose. You can request changes to one selected option, and there will be no extra fee. However, multiple revisions across different design options may incur additional charges. Standard turnaround time for revisions is 48 to 72 hours for logos and websites, 3 to 5 days for video animations, and longer for software, apps, and games depending on the scope. Development and digital marketing revision timelines may vary based on complexity.
New Order Turnaround Time
Turnaround time starts after order confirmation and submission of a complete brief. For new logos, expect delivery within 24-48 hours. For websites (including redesigns), the minimum turnaround time is 48 hours. Static website designs (5-7 pages) typically take 3-5 business days to complete. Orders placed on Friday or Saturday will be processed starting the following Monday. For illustrative logos, turnaround is 48-72 hours.
Refund Policy
Refunds are not applicable if:
- You’ve selected a special package.
- The primary design concept has been approved or revisions have been requested.
- The website or app has gone live.
- A refund request is made outside the specified timeframe.
- Other external reasons, You’ve hired another company for the same project.
For services like SEO, hosting, and social media marketing, refunds are not available. Refunds will be issued using the same payment method you used.
Content Policy
For standard websites and resume designs, all content (including images, copy, etc.) must be provided by the client. For e-commerce sites, we’ll provide up to 10 sample products, but the rest of the content will need to come from you..
Quality Assurance
We are committed to providing high-quality designs. Our goal is to meet your needs and exceed your expectations.
100% Satisfaction Guarantee
Our unlimited revision policy ensures you are completely satisfied with your design. We continue revisions until you are happy with the result, as long as they fit within your chosen package.
Delivery
Your order will be delivered to your account within the time frame specified in your package. For urgent orders, please contact our support team.
Record Maintenance
We maintain records of all finalized designs to ensure you receive the correct file in case of any misplaced order.
Customer Support
Our support team is available 24/7 to answer any questions or concerns you have.
Communication
Please note that we only take responsibility for communication through our official email addresses (…@globalbrandingsolution.com). We are not responsible for any issues that arise from communication through other channels.
If you have any questions, feel free to reach out—we’re here to help!